Our warranty (proposed)
AURELLE jewelry is covered against manufacturing defects for one year from delivery. If a defect appears, we will repair or replace the piece at no cost.
What is not covered
- Normal wear, including scratches, dents, and the softening of rhodium plating.
- Damage from accidents, misuse, or chemicals.
- Lost stones, unless caused by a manufacturing defect.
- Pieces that have been altered or repaired by another jeweler.
Repairs and resizing
We can quote repairs, ring resizing, re-plating, and setting checks. Some designs, such as eternity bands, cannot be resized. Contact us with your order number and photographs, and we will advise you on next steps.